Everything you need to know about communication, leadership, followership, selling and influence in one place.

Latest Posts

Don’t be a D!ck

The default position for most people is to trust others until something tells us otherwise. We trust the business we are dealing with to remain solvent during our transactions, we… Read more

Sweat the small stuff

Coz it’s all small stuff. It is seen in how you: – Treat the waiter – Talk about the cleaner – Respond to the demanding customer – Manage your desk… Read more

Fail this way

My friend Peter Cook talks about taking a scientist’s approach to business – run experiments and see what works. Scientists are comfortable with failure – they build their career on it. They… Read more


It’s tempting to put people on a ladder. I sold more than him so I’m a better sales person. She can run faster than me so she is fitter. But… Read more

The Office Narcissist

It’s easy to spot the office narcissist. They make your story about them. You: I went to Europe on my holidays. Them: I went to Europe two years ago. You:… Read more

The Last Word

You don’t always have to have it. Sometimes others can have it. It will increase your ability to connect and influence. As always I’d love your thoughts on this here…. Read more

Back, Ears and Heart

Connecting and influencing others is easy. Just don’t turn your back, don’t cover your ears and don’t close your heart to them. This will help you connect. Connection is at… Read more

Forget Influence Techniques – Just Do This

Aristotle wrote the first book on influence in the 4th Century BCE. Since then, 57,796 books have been published on influence – 1,633 in the last 90 days. All these… Read more

Any Questions?

When you ask an audience if they have questions you are handing control of the conversation to them. This is a great way to engage your audience so they can… Read more

The Most Common Objection Isn’t

The most common objection of ‘it’s too expensive’ isn’t an objection at all. It’s a negotiation. They are not saying they don’t want what you are offering, they are saying… Read more

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