front of the plane mindset with steve hui, the points whisperer (#1)
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Flying long haul at the front of the plane is the dream of many people. But as we all know, unless your employer is paying for the ticket, it's often out of reach. That is, of course, unless you've got deep pockets for a lot of frequent flyer points.
My guest today is Steve Hui from Iflyflat.com.au, Steve shows business owners how to take their ordinary business expenses and turn them into frequent flyer points so they can fly at the front of the plane for less than half price.
But when COVID hit, the product that Steve sells evaporated overnight. Steve's joined us today to talk about the mindset behind what you do when everything when you have to find a new plan B.
key takeaways from our guest:
1) You can’t control the universe, especially how people think and react. How you react towards it determines your future. Have the confidence to know that if things go wrong, you've got skills to make it go right.
2) You think everyone’s thinking about you, but they’re just thinking about themselves. No one’s got time to be thinking about anyone else.
3) You don’t have to be on 24 hours a day because you can only do so much. Whatever problems that might be, things will always work out.
4) This too shall pass. You’re only present in this Earth for a short period of time. Always ask: How important is this in a week’s time? In a year’s time? How important is this in five years time? If you start thinking of it in that perspective, most of our problems aren’t actually that important. Don’t get too caught up about it.
5) Happy customers are the greatest advocate of your business. Show them that you are always there to help and be authentic.
Guest resource
Check out Steve’s FREE Business Class Checklist here
SHOW NOTES
[0:45] - Steve shares what IFlyFlat.com.au is all about and how it started
[3:10] - Steve shares his experiences when Covid-19 hit the world, and how it affected the airline industry.
[5:24] - How Steve convinced his customers about his business model and his secret to growing his business to what it is today
[8:42] - Steve’s entrepreneurial journey
[9:55] - How Steve deals with difficult people
[12:06] - How Steve switches off at the end of the day
[14:05] - How he manages to successfully separate work and home life
[16:30] - Top three tips of managing your mindset
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